Westgate Resorts is a renowned name in the hospitality industry, operating numerous properties across the United States. The brand has earned a reputation for its commitment to providing quality accommodations and exceptional service. However, as with any large-scale operation, there are variances in customer satisfaction levels at different locations. This article aims to break down some of the best and worst Westgate ratings across the country.
Amongst the top-rated Westgate resorts is their flagship property – Westgate Lakes Resort & Spa in Orlando, Florida. With an average rating of 4.5 out of 5 on various review platforms, it’s clear that this resort excels at delivering a memorable vacation experience. Guests consistently praise its spacious villas, excellent location near major attractions like Disney World and Universal Studios, and an array of amenities including seven outdoor pools, multiple dining options, a full-service spa and fitness center.
Another highly rated property is the Westgate Park City Resort & Spa located in Utah’s picturesque mountain region. Known for its ski-in/ski-out access to one of North America’s largest ski resorts – Park City Mountain Resort – this property receives high marks for its upscale accommodations featuring gourmet kitchens and fireplaces along with an award-winning steakhouse and Serenity Spa by Westgate.
While these two examples stand out amongst their ratings peers for positive feedback from guests, not all Westgate properties have fared as well.
One such example is the Westgate Las Vegas Resort & Casino which has received mixed reviews from guests over time. While some visitors appreciate its off-strip location offering quieter surroundings than central Las Vegas hotels along with spacious rooms and suites; others have expressed dissatisfaction regarding outdated decor in certain areas of the hotel or inconsistent service standards.
Similarly, another property that hasn’t been able to meet up with guests’ expectations consistently is the Westgate Myrtle Beach Oceanfront Resort in South Carolina where complaints about cleanliness issues often surface among guest reviews despite having direct beach access and a large outdoor pool with a lazy river.
It’s important to note that while these properties have received lower ratings, they still offer many positive aspects and amenities. Moreover, Westgate Resorts has shown commitment towards addressing guest feedback and continually improving their services.
In conclusion, while the quality of experience at Westgate resorts can vary depending on the location, there are certainly some standout properties in their portfolio that consistently deliver exceptional experiences. However, as is true for any hospitality brand, there is always room for improvement and it appears that Westgate is committed to raising the bar across all its locations.
